Protecting your personal data is our top priority. Here you'll find a clear, transparent overview of exactly how every piece of information is collected, used, and kept secure at g102.
We believe data protection is not merely about compliance — it is our ethical responsibility.
Important: This privacy policy applies to all services and products on the g102 platform. By using g102.biz, you are considered to have accepted this privacy policy.
In line with g102's privacy policy, we only collect information that is necessary to provide our services and secure your account. We never ask for data we don't need.
Information you provide directly during registration and use of our services includes:
When you use the g102 platform, certain information is collected automatically:
| Data Type | What is collected | Purpose |
|---|---|---|
| Device Information | IP Address, Device Type, Operating System | Security & Fraud Prevention |
| Browser Information | Browser type, language settings | Experience Enhancement |
| Session Data | Login times, game sessions, betting history | Service Operations |
| Location Data | Approximate geographic location (IP-based) | Ensuring legal compliance |
| Cookies & Tracking | Session cookies, preference data | Personalized Experience |
We never store your bank account PIN, password, or full card number. Payment information is processed through the secure systems of the respective payment providers.
G102's Privacy Policy clearly states the purposes for which collected data is used. We are committed to ensuring your information is never used for unrelated or unethical purposes.
Our Commitment to Transparency: If the purpose for using your data changes, we will notify you in advance and obtain fresh consent where required.
A core principle of g102's privacy policy is that we never sell, rent, or share your data for commercial purposes. However, limited sharing may occur in specific circumstances.
| Situation | With Whom | Reason |
|---|---|---|
| Payment processing | BKash, Nagad, Rocket, crypto providers | To process transactions |
| KYC Verification | Authorized verification agencies | To verify your identity |
| Legal Order | Government or Regulatory Authorities | To comply with legal obligations |
| Fraud Investigation | Security Partners | To prevent illegal activity |
| Technology Services | Cloud & Hosting Providers | To operate the platform |
Every third party we work with is bound by a data processing agreement aligned with our privacy policy. They may only use your information for the specific purposes defined.
The g102 website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. Our privacy policy is fully transparent about how cookies are used.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| Session cookies | Maintaining Login State | Deleted at end of session | |
| Security cookies | Anti-Fraud & CSRF Protection | 30 Days | |
| Preference cookies | Remembering language and interface preferences | 1 Year | |
| Analytics cookies | Site usage statistics | 6 months |
You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.
G102's privacy policy ensures your information is protected using the most advanced technical and organizational measures available. Our security team monitors around the clock.
In the event of a security breach: In the event of a data breach, we will notify affected users within 72 hours and take immediate action.
Under g102's privacy policy, you have several important rights over your personal data. We fully support and uphold each of these rights.
To exercise any of the rights above, email us at support@g102.biz. We will respond to your request within 30 days. For urgent matters, you can also reach us via live chat.
Under g102's privacy policy, we only retain your data for as long as necessary. Once that purpose is fulfilled, your information is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account + 5 Years | Legal Obligations |
| Transaction records | 7 Years | Financial Regulatory Policy |
| KYC Documents | 5 Years After Account Closure | AML/CTF requirements |
| Gaming history | 3 Years | Dispute resolution |
| Support Chat | 2 Years | Service Improvement |
| Marketing Information | Until consent is withdrawn | Communication management |
Once the retention period expires, data is automatically deleted or anonymised so that individuals can no longer be identified.
G102 is an 18+ platform. In accordance with our privacy policy, we do not knowingly collect or process the personal data of anyone under the age of 18.
Responsible Gaming: We are committed to keeping minors away from gaming. To learn more, visit our Responsible Play Visit the page.
G102 may update this Privacy Policy from time to time. Changes may be made due to service improvements, new legal requirements, or technological updates.
We recommend checking this page regularly, especially if you are an active g102 user.
If you have any questions, concerns, or complaints about this privacy policy, please reach out to our dedicated privacy team. We are always here to help.
| Contact Channels | Description | Response Time |
|---|---|---|
| Support@g102.biz | 24–48 Hours | |
| Live chat | Chat button at the bottom right of the website | Immediate |
| Support Portal | Log in to your account and visit the Support section | 12–24 hours |
| FAQ | View FAQs | Immediate |
Our commitment: At g102, protecting your privacy goes beyond a business obligation — it is our ethical commitment. Your trust is our most valuable asset.